Refund Policy

Because our products are digital and delivered instantly, all sales are generally final.

Exceptions

If your file is corrupted, undeliverable or genuinely not as described, email us within 14 days of purchase and we will make it right — either by re-delivering the file or issuing a full refund.

How to request

Email TheMerakiProject@gmail.com with your order number and a short description of the issue. We reply to every request personally.